FAQ
Frequently Asked Questions
What is your shipping policy?
We ship orders within 1-2 business days. Delivery times vary depending on your location.
What is your return policy?
We accept returns within 5 days of purchase. Items must be unopened and in original packaging. Due to the nature of fragrances, we cannot accept returns on opened or used products.
How can I track my order?
Once your order ships, you'll receive a tracking number via email.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs are calculated at checkout.
How can I contact customer support?
You can reach us via email at hello@perfumersnote.com or through our contact form. We typically respond within 24 hours.