FAQ

Frequently Asked Questions

What is your shipping policy?

We ship orders within 1-2 business days. Delivery times vary depending on your location.

What is your return policy?

We accept returns within 5 days of purchase. Items must be unopened and in original packaging. Due to the nature of fragrances, we cannot accept returns on opened or used products.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs are calculated at checkout.

How can I contact customer support?

You can reach us via email at hello@perfumersnote.com or through our contact form. We typically respond within 24 hours.